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Blue Bay Tower, Floor 3, Office 307 Business Bay, Dubai, UAE

Frequently Asked Questions

We know whats in your mind

Which documents are required to hire a car ?


Are there any age restrictions ?


May I prepay my rental?


Yes! You may reserve and prepay toward your rental online by Bank transaction with a credit or debit card. Please contact our customer care representative to provide you our Bank account details. Or you may prepay your rental by cash, either by walk-in or contact our customer care representative for more options.

Do Late-return fee apply?


Vehicles are rented on a daily (24-hour) basis. There is 1 hour (60 minutes) grace period for returns. After 1 hour, hourly car rate charges apply. After 3 hours late (180 minutes) late, full-day late charges apply. There is no grace period for rental fees, surcharges and optional equipment or protections charges. Full-day late charges will apply for these items

Is smoking permitted in rental cars?


We do not encourage our client to smoke either in cars or outside cars.

If Accident Occurred?


If you have an accident, do not leave the scene of the accident. Contact the police. If no one was hurt and vehicle damage is minor, drivers are recommended to move their vehicles to the side of the road to avoid blocking traffic. Otherwise, the vehicles should not be moved. Obtain the report from police and submit it to.